Fees & Payments Policy
Vendors may be charged for using some of Künstlr’s services. This Fees & Payments Policy explains your fees, bills, and taxes and how to pay them.
- Types of Fees
- Fee Avoidance
- Paying Your Künstlr Bill
- Künstlr Payments
1. Types of Fees
vendors may be required to pay the following types of fees:
Listing your art space, service or event are free for basic listing but does occur charges for premium features. You will only be charged a listing fee for creating or renewing a listing; there is no fee for editing a listing. You will be charged a listing fee whether or not the listed items sells. You can read more about fees for multiple listings in this Help article. Listing fees will appear on your Künstlr bill. It’s important to note that listing fees are non-refundable.
Auto-renew. You may choose to enable Künstlr’s automatic renewals feature. The listings you select for automatic renewal will automatically renew at the end of each listing period, and you will be charged the monthly listing fee of €7.90 for each of these listings until you cancel automatic renewals. You may cancel automatic renewals at any time by selecting “Manual” instead of “Automatic” in the “Renewal Options” in the Listings Manager. Once you cancel, you will only be charged for the current listing period.
When you make a sale through Künstlr.nl, you will be charged a transaction fee of 5% of the price you display for each product (e.g: art work) plus the amount you charge for shipping and gift wrapping. If you sell from the US or Canada, the transaction fee will not apply to sales tax, Goods and Services Tax, or Harmonized Sales Tax, unless you have included those charges in your listing price. If you sell from anywhere other than the US and Canada, the transaction fee will apply to the listing price (which should include any applicable taxes), shipping price, and gift wrapping fee. See the Taxes section below for more information about whether or not you are required to include applicable taxes in your listing prices. Transaction fees will appear on your Künstlr bill.
Künstlr vendors in good standing may opt-in to Künstlr Premium, a subscription package offering an expanded set of tools for growing brands. Künstlr Premium subscriptions are currently offered at an introductory price of €7,90 EURO per month.
Auto-renew. Subscription fees will be charged to your Künstlr bill the same day every month in EURO. If you sign up on March 5, your Künstlr bill will be charged on April 5, May 5, and so on. When you sign up at the end of the month, your bill will be charged on the last day of the month. For example, if you sign up on May 31, you will be billed on June 30 because that is the last day of the month. You can cancel your Künstlr Premium subscription anytime by visiting the Your Subscription section of your Shop Manager’s Settings. You will have access to your Künstlr Premium subscription until the end of that subscription cycle, and your final day of access will be identified in the Your Subscription dashboard. After your Künstlr Premium subscription has ended, your shop will return to Künstlr Standard, and you will no longer be billed a subscription fee. To learn more about Künstlr subscriptions, click here.
While you are subscribed to Künstlr Premium, you are provided with the following credits each subscription cycle:
- Listings featured to the top of the search results
- Sell Tickets for workshops or art events
- In-depth analytics on listings and sales
- Offer your space or studio for rent to artists or creative projects
Payment Processing Fees
Eligible Künstlr vendors may use Künstlr Payments to accept certain payments through Künstlr. Künstlr charges a payment processing fee for processing each transaction through Künstlr Payments. Payment processing fees vary based on the location of your bank account. See the Künstlr Payments Policy to find payment processing fees by country. This fee is assessed on the total amount of the sale, including tax and shipping. Unlike other fees, the payment processing fee is deducted from the transaction amount as the funds become available for deposit. Payment processing fees will be reflected in your payment account, rather than on your Künstlr bill.
Advertising and Promotional Fees
Künstlr offers three services to help you advertise your listings and promote your shop: Promoted Listings, on site ads, and targeted content campaigns. If you use either service, you will be charged separate advertising fees and/or promotional fees. Advertising and promotional fees vary by opportunity and will be clearly outlined before you commit to purchasing an ad or sending a Targeted Offer. Advertising and promotional fees will be reflected in your payment account. For more information, please see the Advertising & Marketing Policy.
VAT (Value-Added Tax) on Seller Fees
Depending on your business status and location, Künstlr may be required to apply VAT (while some countries may refer to VAT using other terms, e.g. GST, we’ll just refer to VAT, GST, and any local sales taxes collectively as “VAT”) on all seller fees charged each month and remit it to the relevant tax authority. vendors who do not submit a VAT ID to Künstlr will be charged VAT on all of their seller fees where applicable. The seller fees listed in this policy are exclusive of any applicable VAT. You can learn more about VAT on seller fees in this Help article.
Digital VAT Fees
Under local laws in certain countries, when you sell a digital item that is downloaded automatically to a users living in VAT eligible countries, Künstlr is required to collect and remit VAT to the relevant tax authorities based upon the rate that is charged in the country where the users is located. Künstlr will automatically increase the amount charged to the users of the digital item to collect the correct amount of VAT, and we will remit the VAT to the tax authorities.
If the sale was made through Künstlr Payments, Künstlr will collect the VAT amount from the users and pay the VAT to the relevant tax authority and you will not have to take any further action.
If the sale was not made through Künstlr Payments, you will receive the additional amount paid by the users for VAT, and you will need to pay that amount to Künstlr so that we can pay the relevant tax authorities. The VAT amounts will appear on your Künstlr bill each month.
You can learn more about VAT for digital items in this Help article.
All fees that appear on your Künstlr bill are in EURO. If you list items in a currency other than EURO, your item price will be converted to EURO solely for purposes of calculating the transaction fee. To avoid incurring foreign exchange charges, Künstlr recommends you list your items in the same currency as your bank account. users will see the items in the currency of their choosing. If you decide to list in a currency other than that of your bank account, you will be charged 2.5% over the current market rate to send funds to your bank account. Learn more about currency conversion here. Currency conversion is handled automatically by our payment processing service and further described in our Künstlr Payments Policy.
2. Fee Avoidance
Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by Künstlr. This includes, for example, encouraging users to purchase an item in your Künstlr shop through another venue. A transaction initiated on Künstlr may not be completed off of Künstlr. The price stated in each listing description must be an accurate representation of the sale. vendors may not charge excessive shipping fees. vendors may not alter the item’s price after a sale for the purpose of avoiding Künstlr transaction fees, misrepresent the item’s location, or use another user’s account without permission.
3. Paying your Künstlr Bill
Künstlr will send you a bill at the beginning of each month. The Künstlr bill will detail the amount due for the prior month’s fees and services. You are responsible for paying your Künstlr bill in full within 15 days of the date of the invoice, or the account will be considered past due. You can learn more about paying your Künstlr bill in this Help article.
vendors may pay their Künstlr bill manually by credit card, debit card, PayPal, or with their payment account balance. US vendors may also enroll in Auto Billing, Künstlr’s automatic bill payment option.
Auto Billing (US vendors only)
By enrolling in Künstlr’s Auto Billing automatic payment plan, your fees will be charged to the credit card you have on file. To use the plan, you agree to the following terms.
- You authorize Künstlr to keep your payment card information on file and to charge the card on file on the first day of each calendar month for the previous month’s outstanding charges and at any time the balance of fees reaches the designated fee threshold for your account. Upon enrollment, Künstlr will charge the card on file with your current balance.
- When your card account is debited, Künstlr will send you an email with the amount charged. You can also review this information by accessing your account on the Künstlr site.
- If your card account on file with us is closed or the account number is changed, or if, for any reason, a charge is rejected by your card issuer, you must update your card information or add a new card number in your Künstlr account. If your charge is refused by the issuer for any reason, you may be subject to penalties such as the suspension of your account privileges and/or termination, and you are not released from your obligation to pay your bill by some other means. Your authorization applies to any successor or replacement card you or your card issuer provides.
- You may cancel Auto Billing and change to manual billing by updating your billing setting in your Künstlr account. Künstlr requires a reasonable period of time to act after we receive your notice. This means that an additional automatic payment may be made to your card account while we are processing your request.
- Suspended or terminated members remain obligated to pay Künstlr for all unpaid fees.
For more information on Auto Billing, please see this Help article.
4. Künstlr Payments
Künstlr Payments enables vendors to accept various forms of payment in their local currencies while using Künstlr’s services. vendors registered for Künstlr Payments can accept payment by credit card, debit card, Künstlr Gift Card and Künstlr Credit, PayPal, some bank transfer services, Apple Pay, and Android Pay.
You can register for Künstlr Payments by clicking here. vendors using Künstlr Payments are also subject to the Künstlr Payments Policy.
You are responsible for collecting and paying any taxes associated with using and making sales through Künstlr’s services.
If you sell physical goods on Künstlr and reside in the US or Canada, you have the option of either including applicable taxes in your listing prices, or excluding applicable taxes from your listing prices and then using our sales tax tool to calculate the tax owed on each sale. For items shipped to Washington state or Pennsylvania (or, for digital items, those purchased with a Washington state or Pennsylvania billing address), Künstlr will use the category you assigned to the listing(s) to calculate, collect, and remit the applicable sales tax. You are solely responsible for ensuring that all of your listings are properly categorized and you agree to indemnify Künstlr for any losses it incurs in connection with any miscategorization of your listings by you.
If you sell physical goods on Künstlr and reside outside of the US and Canada, you need to include all applicable taxes in your listing prices. You can learn more about this requirement to display tax-inclusive pricing in this Help article.
US vendors can learn about collecting sales tax in this Help article. Künstlr will issue 1099-K forms to certain vendors in the United States to comply with IRS requirements. You can learn more in this Help article.
To learn more about how VAT works in certain countries, please see this Help article. For digital items sold to users in VAT eligible countries, Künstlr will help you collect and remit VAT as described above in the Digital VAT Fees section.
Please remember that Künstlr’s fees do not include any withholding taxes that might apply in your home country. You are required to pay Künstlr the full amount of our fees and may not deduct any applicable withholding taxes from that amount. Please also note that some countries require Künstlr to apply VAT on the fees that you may be charged in accordance with this policy, and that the fees listed in this policy do not include that VAT. See this Help article for more information on VAT.
Depending on your business status and location, Künstlr may be required to apply VAT on seller fees charged each month and remit it to the relevant tax authority. VAT is collected on Künstlr Payments processing fees for vendors located in eligible Künstlr Payments countries where required. To learn more about how VAT works on Künstlr, see this Help article.