Effective Date: January 1, 2018
Künstlr participates in and has certified its compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at www.privacyshield.gov/list.
We are responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the US Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
For all personal information collected from EU customers, you may contact us at van Imhoffstraat 2a, The Hague, The Netherlands.
Collection and Use of Personal and Non-Personal Information
You can browse Künstlr without revealing any personal information. Personal data is collected if you choose to provide them. In compliance with applicable law, Künstlr collects information from different points on its sites, and is the sole owner of the information collected.
Contact information, such as your name, email address, and other information that you provide by filling out Künstlr forms; this includes information provided at the time of registering, posting material, or requesting services
Billing information, such as credit card number and billing address
Unique identifiers, such as username or password
Künstlr also collects the following non-personal information, if you wish to provide it:
Information about your business, such as company name, company size, and business type
Demographic information, such as age, education, gender, interests, and zip code
Details of transactions based on your activities on the site, and the fulfillment of our orders
Correspondence with other users, galleries, or auction houses that you send through Künstlr websites, and correspondence sent to Künstlr
This may also include information collected from surveys or contests, which may include contact information and demographic information. Künstlr may, in compliance with applicable law, combine your information with information lawfully acquired from other organizations, and use it to improve and personalize services, content, and advertising.
Künstlr may use this information in the following ways:
- To send you an order or cancelation confirmation, or notify you about changes in service
- To carry out obligations arising from any contracts entered between us
- To allow you to participate in interactive features of Künstlr products or services, when you choose to do so
- To assess your needs to determine suitable products
- To send you requested product or service information
- To prevent, discover, and investigate violations of applicable Terms and Conditions, including policies against offering to purchase or sell outside of Künstlr items listed on Künstlr Auctions
- To respond to customer service requests
- To administer your account
- To send you a newsletter
- To send you marketing communications
- To administer contests and sweepstakes you entered, and notify you if you won
- To provide the financial services you requested
- To respond to your questions and concerns
- To improve Künstlr website and marketing efforts
- To conduct research and analysis
- To display content based upon your interests
- To facilitate your transactions with other users
You may choose to stop receiving Künstlr newsletters or marketing emails at any time by following the unsubscribe instructions included in those communications, or you can contact us.
You may at several different points on the Künstlr website request information (e.g., how to become an advertiser, or how to become a member gallery). To submit a request using the forms provided on the website, you must supply contact information (e.g., name, email, phone number). This information is used by Künstlr to provide the information requested.
Künstlr posts customer testimonials that may contain personally identifiable information, such as the customer’s name. Künstlr obtains customer consent to post names prior to posting the testimonial. If you wish to remove personal information that is being publicly displayed on an Künstlr website, contact us.
Information Obtained from Third Parties
Künstlr obtains credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions.
If you provide personal information about others, or if others give us your information, Künstlr will only use that information for the specific reason for which it was provided.
Künstlr may provide your personal information to companies that provide services to help with our business activities, such as credit card payment systems. These companies are authorized to use your personal information only as necessary to provide these services.
We may also disclose your personal information:
With service providers under contract to help with business operations (such as fraud investigations, bill collection, affiliate and rewards programs, and co-branded credit cards)
As required by law, such as to comply with a subpoena, or similar legal process
When Künstlr believes in good faith that disclosure is necessary to protect rights or safety, investigate fraud, or respond to a government request
If Künstlr is involved in a merger, acquisition, or sale of all or a portion of its assets; in such a case, you will be notified via email and/or a prominent notice on the websites of any change in ownership, or uses of your personal information, as well as any choices you may have regarding your personal information
To any other third party with your prior consent to do so
Künstlr makes your contact information available to other users that you interact with to help complete the transaction.
Cookies and Other Tracking Technologies
Important things to know about cookies:
You may disable cookies if your browser permits—the exact procedure will vary from browser to browser, but on most browsers the help section will tell you how to prevent your browser from automatically accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether
You may encounter cookies from third parties on certain pages (for example, advertisers), but Künstlr has no access to or control over these cookies
Künstlr also uses Google Analytics Demographics Reports and Remarketing to advertise online. Third-party vendors, including Google, may show Künstlr ads on sites across the internet. Künstlr and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on past visits to the Künstlr website.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
Künstlr uses your IP address to help diagnose server problems, and to administer our website. Künstlr uses your IP addresses to analyze trends and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Every time you access an Künstlr website, some data is temporarily stored and processed in a log file, such as anonymous IP addresses, the browser types, the operating systems, the recalled page, or the date and time of the recall. This data is only evaluated for statistical purposes, to help us diagnose problems with our servers, to administer our sites, or to improve our offer.
We use Local Shared Objects, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
Links to Other Websites
When you choose the Facebook “Like” button on an Künstlr website, you will not be directed to another site, you will remain on Künstlr.com, Künstlr.de, or Künstlr.fr.
Künstlr retains your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that Künstlr no longer use your information to provide you services, contact us. Künstlr will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Storage of Information; Transmission to the United States
All information you provide is stored on a secure server. Any payment transactions will be encrypted using reasonable security. Where Künstlr has given you (or where you have chosen) a password that enables you to access certain parts of the site, you are responsible for keeping this password confidential. Künstlr asks you not to share a password with anyone
Monitoring of Communications
When Künstlr collects personal information directly from you, it follows generally accepted industry standards to protect the personal information submitted: both during transmission and once received. Künstlr does its best to protect your personal data. Once your information is received, Künstlr uses strict procedures and security features to try to prevent unauthorized access. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, its absolute security cannot be guaranteed; any transmission is at your own risk. If you have any questions about security on the Künstlr websites, contact us.
Künstlr has a companywide commitment to your privacy. To make sure your personal information is secure, please check that you are visiting an Künstlr authorized website. Künstlr authorized websites are posted only on the following domains: www.Künstlr.nl. Künstlr emails will only come from these domains. Künstlr does not permit our employees to send or receive work-related emails from personal accounts or any other address. Do not share your username or password with anyone.
Additional Policy Information
Updating/Accessing/Amending/Correcting Personally Identifiable Information
Note to Parents or Guardians
Minors may want to visit Künstlr on the internet. However, the site is not directed at children under the age of 18, and those under the age of 18 should not provide personal data on the site unless they have received permission from their parents before submitting any personal information. These tools are designed to preclude children from releasing personal information online without the permission of their parents. If Künstlr becomes aware that a minor has submitted information on its site, Künstlr reserves the right to request proof that the parent or guardian has permitted use by the minor of the site; otherwise Künstlr reserves the right to delete the relevant information and the minor’s registration on the site.
How to Contact Us
Künstlr is responsible for the personal data collected from users of this website and determines the purposes and means by which such personal data are used, subject to applicable law.
van Imhoffstraat 2a
The Hague, 2505 EH